Draft. Values in [DASHED BOXES] are placeholders and must be filled in before launch.
Refunds and the guarantee
Last updated: [DATE]
The guarantee
Do the reps. If PutRepsIn was not worth it, you pay nothing. When you log reps on at least 25 of your first 30 days as a paying member and decide it was not worth the money, we refund everything you have paid.
The conditions
- The 30 days start on the day of your first payment.
- A day counts when you logged at least one rep that day (in your own timezone).
- Ask within [14] days after day 30, by e-mail to [SUPPORT EMAIL] from your account's address. A reason helps us, but you don't have to give one.
- The refund goes back to the card you paid with, through Stripe, within [10] business days. Your subscription ends when we refund.
- One guarantee per person.
Why the condition
The method works when you use it. The guarantee covers the method, not days you didn't put in. If you used it and it didn't help, that is on us.
Everything else
- Outside the guarantee, payments are not refunded. You can cancel at any time and you are not charged again; access runs to the end of the paid period.
- If you were charged by mistake (a double charge, a charge after you cancelled), write to us and we refund it.
- Your statutory rights as a consumer are not affected. [CONFIRM: EU 14-day withdrawal right and its waiver at checkout]